Wednesday, September 05, 2012

Open Letter To Netflix

I have a few comments and suggestions for Netflix, and since it is next to impossible to jump through all the hoops to contact Netflix through their website, and it will no doubt fall into a black hole and never get read even if I do get through all the nonsense, I'll just complain here. Although chances are nobody will read it here either, but at least it will make me feel better.

Let me start by talking about streaming television series.  I stream a lot of content through my Xbox, and the Xbox app sucks.  It is very irritating that you can't select which episode you want to watch, it automatically starts streaming when you select a series.  I won't say that somebody deserves to lose their job over that, but I will say that whoever is responsible for that decision deserves a running kick in the crotch.  Next, it would be delightful if, when watching a tv series, when you finish an episode, the following episode should automatically begin.  Or, better yet, you could simply program in how many episodes you would like to watch. And it should be this way on all platforms.

The user review feature has devolved to the point where it is pretty much useless.  It's time to drop it and only list professional reviews for movies.  The user reviews have not yet reached Youtube levels of hostility, stupidity, racism, etc, but they are quickly moving in that directions.  More and more they are becoming of the type, "Why isn't this streaming?  I pay $8 a month and feel entitled to access to every movie and tv show ever recorded" or, "this movie sux!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!" or, "my DVD was scratched and I can't watch it."  Brainless comments such as these do nothing to help me decide if a movie is worth watching.  For a while, I would report dozens and dozens as 'not reviews' but apparently I'm fighting a losing battle because things are getting worse instead of better.  It's time to just dump the reviews all together. 

Finally, I would like to see an annual Netflix Film Festival every year around the time that there are other film festivals going on around the nation.  If you were able to get together some new, independent films for, say a month, that would be awesome.  And I have to think that a lot of indy film makers would be thrilled at the opportunity to have their films viewed by an audience as large as that of Netflix's subscribers.  I think this would be a win for everyone, I don't see a down side.

That's all I've got for now, however I reserve the right to update this at a future date.
Post a Comment